Policies and Procedures

Policies and Procedures for Prelude's Music Classes  

- Cancellation Policy:  Payments made for tuition are non-refundable after the session begins. If you agree to use a payment plan, any remaining balance on the account must be paid regardless of cancelation. There are no exceptions.

- Make-up Classes: For your convenience, 2 make-ups are available in case of illness or other circumstances. We have an online Make-Up Scheduler available on our website. You can see which classes are available for a specific teacher, for a certain week, or a specific day of the week and reserve your spot in an already existing class. If you know you will be missing in the future, you can go ahead and schedule your makeup before your scheduled absence. All make-ups must be used during the session in which you are enrolled. Make-ups do not roll over to the next session. There are no exceptions. There are no refunds for missed classes. It is not the responsibility of Prelude Music Classes for Children to ensure you receive your allowed makeups. The Make-up Scheduler will not become active until classes begin. 

 - Class Size and Teacher Assignment: Class size is normally a minimum of six and a maximum of twelve children. Exceptions may be made in unusual circumstances at the discretion of the director, and occasionally make-ups may contribute to more than twelve per class. Teacher absences will normally be covered by a substitute from our team. 

- CDs, Songbooks, Guides: With your enrollment in a Fall, Winter, Summer, or Spring session, each family will recieve a CD, Songbook, and Parent Education Materials. Make it available for your child to listen to while she/he is playing, riding in the car, and before nap or bedtime. Use the songbook to help you remember the songs and you can also play along with an instrument. At bedtime or nap time, try using the songbook instead of a regular book.

- Sibling Policies: We welcome children ages birth through age 7 to register for classes. Any child attending class on a regular basis must be registered for class. Babies 8 months and under at the time of registration are admitted free with a registered sibling. Please provide your baby’s name and birth date.

- Drinks ONLY in Class: Liquids are fine to have in class (water bottles, "no-spill" sippy cups, or regular bottles). Please respect our studios (as well as those with food allergies) by keeping food out of the classrooms. Also, avoid chewing gum.

- Illness: Please be sure to sanitize your hands before and after class to help keep our environment as free of germs as possible! Please do not bring yourself or your child to class if anyone has a contagious illness. The rule with fevers: you and your child must be free of a fever for 24 hours without using a fever reducer medicine before you can return. Please be mindful of coming to class with clean, healthy feet. If you have an open wound or any issue with your feet, please help us keep all children healthy by using socks. Our goal is to provide the best musical experience for your children, in a clean and loving environment. 

- Talking in class: Please be mindful of not talking when you are in class. Please communicate with each other by singing in class. Remember that your child is so connected to you, that if you are talking they want to hear your words, and then they are not able to even hear the music that is going on in class.

- Photo Release:  There is a selection question on the registration page about photography release.  Occasionally, Prelude may take recordings, photographs, videos, or films of its programs and of the children participating in its programs.  These materials may be used for educational, training, and promotional purposes.  By agreeing to allow your child's photograph to be taken, you consent to your inclusion in these materials.  No names of children or parents will be used without additional consent.

- Personal Injury Waiver:  A parent or care-giver is required to be present with each child participating in Prelude Music Classes for Children.  Our team has worked very hard to provide a safe environment for you and your family.  Therefore, by participating in class, families agree to hold Prelude Music Classes for Children and all teachers, staff, and affiliated persons free from all damages or liability for any injury to person or property arising from participation in classes.